Privacy Policy
Your privacy matters to us. This policy explains what information we collect and how we use it.
Last updated: July 2026
This Privacy Policy describes how Kridha Residency, A Boutique Hotel ("we", "us", or "the hotel") collects, uses, and safeguards your information when you visit www.kridharesidency.com, make a reservation, or contact us. By using our website you consent to the practices described below.
Who we are
Kridha Residency is a boutique hotel in Vrindavan, opposite Prem Mandir. Our website address is www.kridharesidency.com. For any privacy-related question you can reach us at contact@kridharesidency.com.
What personal data we collect and why
We collect only the information we need to serve you well:
- Booking details, your name, email, phone number, stay dates, guest count, room preference, and any special requests, so we can process and honour your reservation.
- Payment information, when you pay online, the transaction is handled by our secure payment gateway (Razorpay). We do not store your full card details on our servers.
- Contact and enquiry forms, the details you submit through our contact and banquet enquiry forms, so we can respond to you.
- Account information, if you create a guest account, we store your profile details (and optional birthday/anniversary) to personalise your stays and offers.
- Technical data, your IP address and browser information may be logged for security and to help us detect and prevent spam or abuse.
Cookies
Our website uses cookies to keep you signed in, remember your booking preferences, and understand how the site is used. Sign-in cookies keep your session active for your convenience and are removed when you sign out. You can control or delete cookies through your browser settings, though some features of the site may not work without them.
Embedded content from other websites
Pages on this site may include embedded content (for example maps, videos, or images). Embedded content from other websites behaves as if you had visited that website directly, and those sites may collect data about you, use their own cookies, and monitor your interaction with the embedded content.
Who we share your data with
We do not sell or rent your personal data. We share it only with the trusted service providers required to run the hotel and this website, such as our payment gateway to process a payment, and our email provider to send booking confirmations, and only to the extent needed to provide the service. We may disclose information where required by law.
How long we retain your data
We keep reservation records for as long as needed to fulfil your booking and to meet our legal, accounting, and tax obligations. Account information is retained for as long as your account is active. Enquiry messages are kept only as long as needed to respond to and follow up on your request.
What rights you have over your data
You may request a copy of the personal data we hold about you, ask us to correct it, or ask us to delete it, except for data we are obliged to keep for legal, administrative, or security reasons. To make a request, email us at contact@kridharesidency.com.
Data security
We take reasonable technical and organisational measures to protect your information. Online payments are processed over encrypted connections through our payment partner, and access to guest data is limited to authorised staff.
Contact us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Kridha Residency, A Boutique Hotel
Bhaktivedanta Swami Marg, opposite Prem Mandir, Vrindavan, Uttar Pradesh, 281121, IN
Phone: +91 9258088041/42
Email: contact@kridharesidency.com